Shipping

PROCESSING TIME 

We carefully prepare and hand-check each piece within 1-3 business days. During peak seasons or new collection launches, please allow a short grace period as we ensure every package meets our standards.

SHIPPING METHODS & TIMEFRAMES 🚚

We are pleased to offer Free Standard Shipping on all orders to the following regions:

North America: 
United States: 7-15 business days
Canada & Mexico: 8-16 business days

United Kingdom: 5-10 business days

Europe: 8-16 business days (Germany, France, Spain, Portugal, Denmark, Romania, Sweden)

 

ORDER TRACKING 🔍

Once your order is dispatched, you will receive a confirmation email with tracking information. You can also monitor your package’s journey through your Banri account.

Note: It is normal for tracking updates to show a brief pause while the package is in transit between facilities.

 

LOST AND DAMAGED PACKAGE 💌

While we take great care in securing your treasures for their journey, Banri can't be responsible for mishaps once a package leaves our studio. For delivery issues, contacting the local carrier directly is often the fastest way to find a solution.

That said, your experience is deeply important to us. We know how much anticipation goes into waiting for these pieces. If your package hasn't arrived after 4 weeks, or if something feels wrong, please reach out to us at hello@banri.co. We’re here to listen and will do our best to find a thoughtful resolution for you.

 

PRO TIPS FOR A SMOOTH DELIVERY

Consolidate Your Order: Purchasing multiple items together reduces packaging waste and ensures your collection arrives in one thoughtful delivery.

Verify Your Address: Please double-check your shipping details at checkout. We want to ensure your pieces find their way home safely.

Thoughtful Gifting: We do not include pricing on our packing slips, making every Banri package ready to be received as a gift.

Delivery Instructions: If you have specific delivery needs, please leave a note at checkout to assist the carrier.